Privacy Policy
This Privacy Policy has been established for any use of the Diwan Consulting websites (hereinafter referred to as the “Website”), namely www.diwan-consulting.com. This Privacy Policy applies to any legal entity or natural person, whether legally capable or not, hereinafter referred to as the “User”. Compliance with the provisions herein is mandatory for any person accessing the Website, regardless of whether a personal account is created or an order is placed. Any breach of this Privacy Policy may expose its author to legal action, it being specified that the liability of a legal representative may be engaged in the event of non-compliance by a minor or any person lacking legal capacity.
The Website undertakes to fully comply with this Privacy Policy and to implement all appropriate measures to ensure the effective protection of Users’ personal data. Diwan Consulting specializes in business and marketing consulting, as well as personal development coaching and the dissemination of information related to professional growth. The Website aims to provide visitors (any natural or legal person browsing or using the Website, hereinafter “Users” or “you”) with information enabling them to discover the company’s activities and services (training sessions, seminars, consulting services) as well as its news and publications.
The Website may also offer functionalities allowing Users to contact the company, submit contact requests, subscribe to newsletters, or, under certain conditions, create a restricted user account. During your browsing experience and interactions with the Website or with Diwan Consulting, the company may collect and process personal data relating to you, acting as data controller. Respectful of privacy, Diwan Consulting places the utmost importance on the protection of personal data. This policy is intended to clearly and transparently present the methods and characteristics of data processing implemented through the Website.
1 – Use of the Website
The Website, its content, and its services are designed to be accessible and fully functional with the latest versions of the following operating systems: Microsoft Windows, Android, macOS, and Linux, as well as the following browsers: Internet Explorer, Google Chrome, Mozilla Firefox, and Safari.
In the event of malfunction caused by an outdated operating system or browser, Users are invited to update their systems.
Users undertake to use the Website strictly for personal purposes and to comply with all applicable Emirati, French, and European laws and regulations, as well as the Website’s General Terms of Use and Sale.
Users acknowledge that the information provided to the Website is personal and does not relate to any third party who has not expressly consented to the collection and use of their personal data.
2 – Collection of personal data
Diwan Consulting ensures that personal data is collected and processed lawfully, fairly, and transparently, in accordance with Regulation (EU) 2016/679 (GDPR) and applicable French regulations.
Personal data may be collected when Users browse the Website, provide their email address or personal information, place an order, or contact the company by any means.
The personal data collected may include civil status and identification data (such as name, surname, email address, date of birth, profession, phone number, address), professional data (CV, education, professional experience), and connection data (IP addresses, event logs).
Banking details are neither collected nor stored by the Website and are handled exclusively by the Website’s integrated payment service provider, which is independent from Diwan Consulting.
3 – Protection of personal data
In accordance with French Law No. 78-17 of January 6, 1978, Users have the right to access, rectify, delete, restrict, port, and object to the processing of their personal data.
Requests may be addressed by post to: Diwan Consulting, Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E., or by email at: office@diwan-consulting.com.
Users also have the right to lodge a complaint with the CNIL (French Data Protection Authority).
Personal data is retained for the duration of account activation. After three years of inactivity, Users will be invited to confirm their willingness to maintain their account. Failing confirmation, personal data will be archived, except for connection data, for a period of 24 months, after which it will be anonymized for statistical purposes. Users may request account deletion at any time, in which case their personal data will be erased. The Website implements appropriate security measures, including access controls, encryption mechanisms, and firewalls. However, no security system can guarantee absolute protection.
4 – Purposes and legal bases of processing
Personal data processing is based on legal grounds defined in Articles 6 and 9.2 of the GDPR.
Data may be processed for account management, communication of information and offers, order processing, customer support, and the exercise of Users’ rights.
Processing is based on Diwan Consulting’s legitimate interests, contractual obligations, and compliance with legal requirements.
5 – Data disclosure
Personal data is disclosed solely for service delivery or legal compliance purposes.
Diwan Consulting ensures that any subcontractor provides sufficient guarantees regarding technical and organizational security measures.
Data may be shared with payment service providers, technical service providers, hosting providers, or public authorities where legally required.
Any data shared for analytical, demographic, promotional, or commercial purposes is anonymized and non-identifiable.
6 – Hyperlinks
The Website may contain hyperlinks to third-party websites. Diwan Consulting assumes no responsibility for the availability, content, or practices of such external resources.
Users are encouraged to report any unlawful or inappropriate content accessed via hyperlinks.
7 – Use of cookies
For operational purposes, the Website may use cookies to record Users’ browsing activity.
Cookies do not collect personal data. Disabling cookies may limit access to certain Website functionalities.
Users may manage cookie preferences through their browser settings.
8 – Use of Google Analytics
The Website uses Google Analytics, a web analytics service provided by Google Inc.
Google Analytics uses cookies to analyze Website usage and generate activity reports.
The data collected by Google Analytics is transmitted to and stored by Google. Diwan Consulting has access to aggregated analytical data generated by this service.